Amplemarket - Issues affecting our Dashboard's Searcher functionality – Incident details

Issues affecting our Dashboard's Searcher functionality

Resolved2 hours 37 minutes

Affected

Searcher

Operational from 3:19 PM to 5:56 PM

  • ResolvedUTC

    This incident has been resolved and all searcher related functionality continues to operate normally.

  • MonitoringUTC

    We have mitigated the issue and all searcher related functionality should be back to normal. We will continue to monitor while applying final measures to get full stability.

  • UpdateUTC

    We continue to work on a resolution to fully stabilize the searcher functionality; however we're still seeing some delays displaying results. More updates to follow.

  • UpdateUTC

    We continue to work on stabilizing the searcher-related functionality. More updates to follow.

  • IdentifiedUTC

    We are working to resolve the intermittent issues where results may sometimes fail to load with the following functionality:

    • Searcher functionality
    • Customer Profiles
    • Sequences started from Customer Profiles
    • Contacts
  • InvestigatingUTC

    We've detected an issue affecting our Dashboard component and are actively investigating