This incident has been resolved and all searcher related functionality continues to operate normally.
Monitoring
Monitoring
We have mitigated the issue and all searcher related functionality should be back to normal. We will continue to monitor while applying final measures to get full stability.
Update
Update
We continue to work on a resolution to fully stabilize the searcher functionality; however we're still seeing some delays displaying results. More updates to follow.
Update
Update
We continue to work on stabilizing the searcher-related functionality. More updates to follow.
Identified
Identified
We are working to resolve the intermittent issues where results may sometimes fail to load with the following functionality:
Searcher functionality
Customer Profiles
Sequences started from Customer Profiles
Contacts
Investigating
Investigating
We've detected an issue affecting our Dashboard component and are actively investigating
