Amplemarket - Unable to generate AI Copywriter responses – Incident details

All systems operational

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Unable to generate AI Copywriter responses

ResolvedPartial outage1 hour 29 minutes

Affected

Duo

Partial outage from 8:37 AM to 10:06 AM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    We are working on a fix to restore the ability to generate responses. However users will either receive an error or the system won't finish generating new responses.

  • InvestigatingUTC

    Attempts to generate first touches with the AI Copywriter functionality are resulting in an error. We are currently investigating this incident.