Issue affecting our mailboxes
Affected
Partial outage from 6:41 PM to 12:43 AM
- Resolved · UTC
This incident has been resolved
- Update · UTC
From our side, we don't see any impacts. From our provider, we got this update: the Success rates stabilizing and holding consistently, with latency reduced to normal levels
- Update · UTC
Success rate back to normal levels but you might see elevated latencies still
- Monitoring · UTC
Some mailboxes may be unable to reconnect, but now our email integrator provider created a fix that may mitigate this. We are monitoring this closely.
- Update · UTC
Last update from the email integrator provider: "We are continuing to investigate this issue."
- Update · UTC
Last update from the email integrator provider: "The team is still investigating and working on bringing the API service back ASAP."
- Update · UTC
Last update from the email integrator provider: "we are continuing to work to bring the API service back up. Thank you for hanging in there with us."
- Identified · UTC
We've detected an issue affecting our mailboxes component to be correlated to our email integrator provider

