Amplemarket - Dashboard slowness – Incident details

Dashboard slowness

Resolved
Degraded performance
Started over 1 year agoLasted about 5 hours

Affected

Dashboard

Degraded performance from 12:49 PM to 5:31 PM

Searcher

Degraded performance from 12:49 PM to 5:31 PM

Chrome Extension

Degraded performance from 12:49 PM to 5:31 PM

Updates
  • Resolved
    Resolved

    All systems are operating normally again.

  • Monitoring
    Monitoring

    All system response times are returning to nominal values and the overall interactions within Amplemarket's Dashboard and Chrome Extension should all be operating normally once again.

  • Identified
    Update

    There are still some instances where users may experience slowness in certain interactions within the Amplemarket Dashboard and we continue to resolve the issue.

  • Identified
    Update

    We continue to work on resolving the overall slowness that some users may still be experiencing.

  • Identified
    Identified

    We continue to work on resolving the overall slowness that users may be experiencing when navigating and interacting with the Amplemarket Dashboard (e.g. uploading lists, enriching leads, loading charts, performing searches).

  • Investigating
    Investigating

    We are investigating an issue with our system where users may experience some general slowness in interacting with Amplemarket Dashboard. We are working to resolve the issue as soon as possible.