Amplemarket - Business database showing incomplete results when performing searches – Incident details

Business database showing incomplete results when performing searches

ResolvedDegraded performance21 hours 30 minutes

Affected

Searcher

Degraded performance from 9:00 AM to 6:30 AM

  • ResolvedUTC

    The recovery procedure has finished and all results are now available when searching.

  • UpdateUTC

    We are running a data recovery operation that will allow the full Searcher results to become available again. Unfortunately this operation is running in the background not to impact ongoing usage of the platform and will require some time to complete. We apologise for the inconvenience.

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    We've identified the source of the problem to be related with a new feature that has been rolled-back.

  • InvestigatingUTC

    We are investigating this issue.