Amplemarket - Unable to make calls in Dialer - Chrome Extension v2.0.70 – Incident details

Unable to make calls in Dialer - Chrome Extension v2.0.70

Resolved
Operational
Started almost 2 years agoLasted less than a minute

Affected

Chrome Extension

Operational from 4:21 PM to 4:21 PM

Updates
  • Identified
    Identified

    Users attempting to make calls with the Amplemarket Chrome Extension v2.0.70 installed may not be able to do so due to a Microphone Permissions issue.

    Users will see request to grant access to Microphone when it's already been given.

    There's no known workaround yet, however a fix for the issue has been sent to the Google Chrome Marketplace and we are currently awaiting a review that will publish a new version that resolves this situation (v2.0.71).

    Our estimate based on past experience is that the latest version should be available within 24h.

    We apologise for the inconvenience this is causing.

  • Resolved
    Resolved

    Version 2.0.71 is available in the Google Chrome Extension Web Store which resolves the issue.