Amplemarket - Unable to generate AI Copywriter responses – Incident details

All systems operational

Unable to generate AI Copywriter responses

Resolved
Partial outage
Started about 3 years agoLasted about 1 hour

Affected

AI Copywriter

Partial outage from 8:37 AM to 10:06 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We are working on a fix to restore the ability to generate responses. However users will either receive an error or the system won't finish generating new responses.

  • Investigating
    UTC
    Investigating

    Attempts to generate first touches with the AI Copywriter functionality are resulting in an error. We are currently investigating this incident.