Amplemarket - Searcher functionality suffering partial outage – Incident details

Searcher functionality has returned to normal operation.

We've recovered most of the functionality and are currently monitoring the data recovery process to get all Searcher data available again. This may take some time but should not affect normal operation for our customers.

We have recovered most of the Searcher functionality and are continuing to work to recover all data. Some pages that are powered by the Searcher are also affected such as contacts, customer profiles and contact tracking. Manual customer profiles are not affected.

We've identified the cause for the issue and are working towards restoring Searcher functionality. For the time being, some searches may fail, be delayed or return incomplete results due to a partial outage affecting our cluster.