Amplemarket - Notice history

All systems operational

Dashboard - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Searcher - Operational

Mailboxes - Operational

Calendar - Operational

Sequences - Operational

Dialer - Operational

Tasks - Operational

Chrome Extension - Operational

AI Copywriter - Operational

Workflows - Operational

Inbox - Operational

Outbox - Operational

Analytics - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Notice history

View current status

Oct 2024

We're investigating a sudden increase in the number of requests to our API
Resolved13 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved, the services are responding normally.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

Sep 2024

Business database showing incomplete results when performing searches
ResolvedDegraded performance21 hours 30 minutes
  • Resolved
    UTC
    Resolved

    The recovery procedure has finished and all results are now available when searching.

  • Update
    UTC
    Update

    We are running a data recovery operation that will allow the full Searcher results to become available again. Unfortunately this operation is running in the background not to impact ongoing usage of the platform and will require some time to complete. We apologise for the inconvenience.

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We've identified the source of the problem to be related with a new feature that has been rolled-back.

  • Investigating
    UTC
    Investigating

    We are investigating this issue.

SEP10
Database Intervention
CompletedMaintenance30 minutes
  • Completed
    September 10, 2024 at 5:30 AMUTC
    Completed
    September 10, 2024 at 5:30 AMUTC
    Maintenance has completed successfully.
  • In progress
    September 10, 2024 at 5:00 AMUTC
    In progress
    September 10, 2024 at 5:00 AMUTC
    Maintenance is now in progress
  • Planned
    September 10, 2024 at 5:00 AMUTC
    Planned
    September 10, 2024 at 5:00 AMUTC

    On Tuesday, September 10th, between 5am - 5:30am UTC (1am - 1:30am EDT, 10pm - 10:30am PDT), we will be conducting a crucial intervention to our database.

    This maintenance is essential to enhance the performance, security, and reliability of our services. However, this procedure requires some temporary downtime, not expected to exceed an 30 minutes.

    We apologize for any inconvenience caused and appreciate your understanding as we work diligently to improve our infrastructure.

Aug 2024

Sequence operations temporarily unavailable
ResolvedDegraded performance49 hours 22 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We've identified the root cause to the issue and the team is issuing a fix that will be rolled out soon.

  • Investigating
    UTC
    Investigating

    We are currently investigating an incident in sequence operations where operations over active sequences are not available.

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