Amplemarket - Notice history

All systems operational

Dashboard - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Searcher - Operational

Mailboxes - Operational

Calendar - Operational

Sequences - Operational

Dialer - Operational

Tasks - Operational

Smart Actions - Operational

Chrome Extension - Operational

AI Copywriter - Operational

Notice history

Nov 2023

Some calendar links showing an error when opened
  • Resolved
    Resolved

    This incident has been resolved at our provider's end and calendar links are now working normally.

  • Investigating
    Investigating

    We have detected that calendar links generated through our scheduler for some users are showing an error when displaying the calendar. We are working with our provider on a resolution.

AI Copywriter Outage
  • Resolved
    Resolved

    The issue experienced by our AI providers have been mitigated and functionality is back to normal.

  • Identified
    Identified

    Our AI provider is experiencing a major outage and are working to mitigate the issue.

    Currently any attempts to utilize AI functionality with in the product will be met with an error.

    We apologise for the inconvenience.

Oct 2023

Amplemarket App is Unreachable
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating this incident and attempting to restore access as fast as possible.

Sep 2023

Database Upgrade
  • Completed
    September 30, 2023 at 10:00 AM
    Completed
    September 30, 2023 at 10:00 AM

    Maintenance has completed successfully

  • Update
    September 30, 2023 at 9:10 AM
    In progress
    September 30, 2023 at 9:10 AM

    Maintenance is still in progress and will need to be extended for another 30 minutes.

    We apologise for the inconvenience.

  • In progress
    September 30, 2023 at 8:00 AM
    In progress
    September 30, 2023 at 8:00 AM

    Maintenance is now in progress

  • Planned
    September 30, 2023 at 8:00 AM
    Planned
    September 30, 2023 at 8:00 AM

    On Saturday, September 30th, between 8am - 10:30am UTC (4am - 6:30am EDT, 1am - 3:30am PDT), we will be conducting a crucial intervention to upgrade the version of our database.

    This maintenance is essential to enhance the performance, security, and reliability of our services. However, this procedure requires some temporary downtime, not expected to exceed an hour.

    We apologize for any inconvenience caused and appreciate your understanding as we work diligently to improve our infrastructure.

Database Intervention
  • Completed
    September 16, 2023 at 8:46 AM
    Completed
    September 16, 2023 at 8:46 AM

    Maintenance has completed successfully.

  • In progress
    September 16, 2023 at 8:00 AM
    In progress
    September 16, 2023 at 8:00 AM

    Maintenance is now in progress

  • Planned
    September 16, 2023 at 8:00 AM
    Planned
    September 16, 2023 at 8:00 AM

    On Saturday, September 16, between 8am - 10am UTC (4am - 6am EDT, 1am - 3am PDT), we will be conducting an intervention to our primary database that will impact some functionality.

    During the intervention there will be a window of around 1 hour to 2 hours of user impact where:

    • Users won’t be able to manually execute tasks and will see an error message
    • New tasks scheduling will be paused and then resume after the intervention

    This maintenance is essential to enhance the performance and maintainability of our services.

    The status page will be updated as the procedure progresses.

    We apologize for any inconvenience caused and appreciate your understanding as we work diligently to improve our services.

Sep 2023 to Nov 2023

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