This incident has been resolved

From our side, we don't see any impacts. From our provider, we got this update: the Success rates stabilizing and holding consistently, with latency reduced to normal levels

Success rate back to normal levels but you might see elevated latencies still

Some mailboxes may be unable to reconnect, but now our email integrator provider created a fix that may mitigate this. We are monitoring this closely.

Last update from the email integrator provider: "We are continuing to investigate this issue."

Last update from the email integrator provider: "The team is still investigating and working on bringing the API service back ASAP."

Last update from the email integrator provider: "we are continuing to work to bring the API service back up. Thank you for hanging in there with us."